- A typical AI chat session: ~20-50 credits. Document processing: ~5-15 credits. Voice transcription (10 min): ~3 credits.
- Pro: ~33 sessions/month. Team: ~167. Business: ~833.
- Higher commitment tiers get a lower per-credit price ($0.020 → $0.012). When credits run out, buy more at $0.02/credit — no service interruption.
Transform your logistics with AI operations systems
We build operations systems for your logistics business, with custom AI integrations to automate entire departments. Pairs with your existing tools, deployed in days, and we continue to improve it with you.
An operations system, with AI built in
See all your shipments in one place
Docs, rates, and messages for each shipment, updated from email and carrier portals.
Shipment docs built automatically
AI reads the SI and B/L, then drafts the HBL, manifest, and debit note for your review.
Each shipment follows your process
Booking to delivery moves through your stages, with C/O and SI deadlines tracked.
Rate gaps found before filing
Charges off tariff, C/O missing before ETD, and overdue clearance, flagged for review.
Profit and loss per shipment
Profit and loss per shipment, revenue by client and lane, plus receivables with aging.
Your onboarding with Lotics
Four phases, end-to-end. You stay focused on operations while we handle discovery, setup, launch, and ongoing tuning.
- 01.
Operations Audit
We sit with your team, shadow the work, and map every manual process worth automating. You'll see a ranked list by week's end.
- 02.
System Build & Integration
We build the operations system around your business: your documents, your fields, your workflow stages, your approval rules. We integrate the tools you already use (MISA, Gmail, Excel, Zalo). AI gets trained on your specific work.
- 03.
Go-live & Handover
AI starts handling real work. We're in your workspace daily, monitoring, refining, fixing edge cases. We teach your team to drop documents into chat, review AI's work, and ask questions in plain language. By the end, they own the day-to-day.
- 04.
Continuous Improvement
We stay on after handover. Tuning sessions when your process changes, new automations as you find them, monitoring to catch regressions. The system grows with you: week one, year one, year five.
The next decade of operations runs on AI
AI doesn't just automate tasks. It removes the operational bottlenecks that slow your business down.
Reduce operational overhead
Custom AI removes the manual coordination, approvals, and repetitive work that run across your tools.
Accelerate execution
Work that once took multiple team handoffs now runs continuously, end to end.
Scale with the team you have
Your team handles more orders, more shipments, more documents without adding coordination layers.
Works with the tools you already use
Integrates with accounting, email, chat, and government portals. Your team keeps the tools they know. No system replacement required.
Accounting
MISA
Fast
Bravo
MISA AMISEmail & Documents
Gmail
Outlook
Google Drive
ExcelChat
Zalo
Slack
Microsoft TeamsGovernment Portals
VNACCS
eTaxCổng DVCQG
Pricing
Free
$0
Your workspace, free forever
Get started- Unlimited users
- 500 onboarding credits + 100/month
- BYO AI (ChatGPT, Gemini, Claude)
- Community support
Pro
$17/month
Lotics AI for daily work
Get started- 1,000 credits/month — $0.020 per credit
- We build + maintain your workspace
- Response within 2 business days
- Email/chat support
Team
$68/month
For active operations teams
Get started- 5,000 credits/month — $0.016 per credit (20% off)
- We build + maintain complex workflows + integrations
- Same business day response
- Priority handling
- A Lotics person who knows your account
Business
$255/month
Lotics as your active partner
Get started- 25,000 credits/month — $0.012 per credit (40% off)
- We build + maintain complex custom solutions
- Response within 4 business hours
- Expedited handling
- A Lotics partner who actively improves your system
Enterprise
Custom deployment for large organizations — custom credits, dedicated CSM, SSO/SAML, data residency, bespoke integrations, and SLA.
Vu Hoang MinhFounder, Lotics
Minh has 10+ years building technology at Silicon Valley startups. He now brings that experience to Vietnamese businesses.
Many businesses want to apply AI to their work but don't know where to start. We partner with you to build AI in-house.
Conta Container Solutions
A container depot in Ho Chi Minh City running gate-in/out, repair tracking, and billing on AI, configured in days rather than months.
Read the case study
Common questions
Days to go live. A day or two if we already know your industry, up to a week for new domains. We start the day after the discovery call, then keep improving week by week.
Every AI automation is configured from your documents, stages, and business rules. The discovery phase exists to capture what's unique about your business so the AI matches it.
No. Monthly or annual, cancel anytime. Annual saves 15%. Setup is included in the subscription.
It moves in. We extract from spreadsheets, accounting tools, email exports, and PDF archives. We clean, deduplicate, and link records before they enter the workspace.
All your data exports in standard formats (CSV, JSON, Excel, original PDFs) at any time. The configuration is yours; you keep it whether you stay or not.