Import & export

Manage your import-export operations with AI

AI drafts your commercial invoice, packing list and C/O from the contract and L/C, then checks every figure against the credit terms. One app for your documentation desk, live in days.

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AI enters the order data

Reads the sales contract, the L/C and the supplier's packing data, and fills in the export order. No one keys it in.

AI checks every figure against the L/C

Compares weight and value against the credit terms and counts down the 21-day presentation window. A weight over the L/C surfaces before loading.

AI drafts the export document set

Drafts the commercial invoice, packing list and C/O on your own templates. Your team reviews before the set is presented.

Every export order from contract to payment

Every stage writes the order once, custom AI prepares the paperwork and checks it against the L/C, and the next step follows automatically.

  1. 01

    Contract & L/C

    AI reads the purchase order and the sales contract and extracts each L/C term. Signing the contract opens the export order with the buyer, goods, quantity, Incoterm, payment terms, and delivery date already in place, and its required-document checklist attached.

  2. 02

    Goods & booking

    The supplier's documents and the booking confirmation come in, and AI records the supplier or production plan, cost lines, ready date, and carrier while matching quantity and price back against the order. Once the goods are ready the order moves to packing and the closing time lands on the calendar.

  3. 03

    Packing & export documents

    From the order, AI drafts the commercial invoice and the packing list, carrying the carton count, gross and net weight, volume, shipping marks, and HS code across, then cross-checks every figure against the L/C. Any number that disagrees between the documents is flagged for your team to approve before either is issued.

  4. 04

    Origin & inspection certificates

    For the destination market, AI prepares the C/O application and the inspection paperwork, filling in the origin criteria, HS code, and the certificates that market requires. Those certificates are added to the order's checklist on their own, so nothing the market demands is missed before loading.

  5. 05

    Customs & loading

    AI fills the customs declaration from the order — the HS lines matching your past declarations, the taxable value, channel, and B/L number — ready for the declarant to submit. The browser extension enters it into ECUS-VNACCS inside your own logged-in session, and the declaration number comes back onto the order.

  6. 06

    L/C set & payment

    Before the L/C presentation set goes to the bank, AI cross-checks the whole document set against each L/C term and records the presentation date and payment status. Any point that diverges from the L/C is flagged to fix before presentation, so the set clears the bank the first time.

Each desk gets its own app

Sales, purchasing, documentation, and accounting each get their own app, all reading and writing one shared set of orders.

Export sales desk

Sales sees quotes and export orders in a queue; signing one opens its document checklist on its own.

Documentation desk

The docs team works one order with its whole document set and the draft-and-approve buttons in a single view.

Order tracker

Purchasing and ops watch every import and export order by stage, with L/C and ETD deadlines surfacing in red.

Manager dashboard

Managers see order counts by stage, revenue, receivables, and the margin on every order as costs land.

The follow-ups happen without a nudge

The order's stage stays current, the deadlines that matter surface early, and figures are approved before anything is sent.

The order advances its own stage

As the L/C opens, goods load, and customs clears, the order's stage moves on its own.

Annex expiry surfaces early

A contract annex nearing its expiry surfaces before it can suspend the export declaration.

Off-terms deals need sign-off

A price or payment term below your floor waits on a manager's approval before the contract is confirmed.

The customs file stays audit-ready

Every order keeps its full document set, so a post-clearance audit years later has the file ready.

Your onboarding with Lotics

You never set it up yourself. We build the apps around your operation and keep improving them as your business changes.

  1. 01.

    Operations Audit

    We learn how your business actually operates and pick the manual work that should be automated first.

  2. 02.

    App Build & Integration

    We build the apps to match your process and bring in your existing data and documents, so nothing has to be re-entered.

  3. 03.

    Go-live & Handover

    Your team starts using the system on real work while we train them and refine it until it runs smoothly.

  4. 04.

    Continuous Improvement

    We stay on after launch with ongoing support, watching how the system is used and improving it as your business changes.

Trusted by operations teams

Phuoc Tran

"Documentation used to take around 2 hours/day; now it's usually done in 5 minutes. Most importantly, the team works from one set of numbers instead of conflicting files."

Phuoc Tran
Director, Conta Vietnam

Pricing

Free

$0

Your workspace, free forever

Get started
  • 1 process
  • 100 AI credits / month · bring your own AI
  • Up to 3 users
  • Build it yourself, with documentation

Pro

$17/month

Lotics AI for daily work

Get started
  • 1 process
  • 1,000 AI credits / month
  • Unlimited users
  • We build + maintain your system
  • Response within 2 days

Team

$68/month

For active operations teams

Get started
  • 1 department / 5 processes
  • 5,000 AI credits / month
  • Unlimited users
  • We build + maintain your system
  • Same-day response

Business

$255/month

Lotics as your active partner

Get started
  • Unlimited processes
  • 25,000 AI credits / month
  • Unlimited users
  • We build + maintain your system
  • Response within 4 hours
  • AI automatically analyzes and optimizes your system, detecting workflow bottlenecks. (Included · no credits)

Enterprise

Custom deployment for large organizations — custom credits, dedicated CSM, SSO/SAML, data residency, bespoke integrations, and SLA.

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  • A typical AI chat session: ~20-50 credits. Document processing: ~5-15 credits. Voice transcription (10 min): ~3 credits.
  • Pro: ~33 sessions/month. Team: ~167. Business: ~833.
  • Higher commitment tiers get a lower per-credit price ($0.020 → $0.012). When credits run out, buy more at $0.02/credit — no service interruption.
Frequently asked questions

Typically 1-2 weeks. In the first week we build the data tables, document templates, and import your existing data. The next week we train staff and run real orders. Setup is included in the plan.

Time with the team during the audit, the document templates and data you work with today, and someone to review as we build. We handle the rest.

Your team uses it day to day. When your process changes or you open a new market, we adjust it with you. No dedicated technical hire needed.

No. The export sales desk, documentation desk, and order tracker all read and write the same orders — one source of truth, many purpose-built apps onto it. The scattered files and Zalo threads you have now are exactly what that removes, not adds to.

Each order is its own record. Filter by status or market to see which orders are stuck. No more opening several spreadsheets to reconcile by hand.

AI extracts each L/C term and checks the whole set against it: beneficiary name, amount, goods description, ports, and presentation deadline. Anything that diverges is flagged to fix before it reaches the bank.

Manual copying across files causes it. Lotics uses one data source for every document, so the invoice, packing list, and declaration always agree on carton count, weight, and value.

The system keeps the HS codes you have used per product. When you open a new order, AI suggests the same code you filed before, so declarations stay consistent and less likely to be reviewed.

Yes. Lotics prepares the declaration data and document set to hand to your broker, then tracks clearance status. If you self-declare, the browser extension enters the data into ECUS-VNACCS in your own session.

Each order carries a certificate checklist by destination: C/O, phytosanitary, fumigation, health certificate. Anything missing shows before the goods load.

Receivables are tied to each order and buyer. Past-due amounts are flagged and chased automatically, with an aging view of which balances are dragging.

Yes. Order costs and documents sync to the accounting software you already use for invoicing and bookkeeping. Nothing is entered twice.

Yes. Our team imports data from your current files while we build the system, keeping your order history intact.

Yes. Role-based permissions control who can view, edit, or approve specific records. Each person sees only what is relevant to their role.

Yes. Every change is logged with who made it, what changed, and when. Full history on any record for audits, disputes, or internal review.

Cloud servers in Singapore, encrypted in transit and at rest. Daily automatic backups. You own your data and can export everything at any time.

Yes. iOS and Android. Check status, receive notifications, and approve requests on the go. Real-time sync with web.

See your operations running on Lotics

Start free, upgrade when you need more.

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