Lotics vs 1Office
1Office is a cloud business suite — project management, HR, and CRM modules that a company configures and runs itself. Lotics is a different shape: we build and operate a finished app for each operations desk, where AI reads the documents that arrive, drafts the ones that go out, and checks the numbers. Here's how the two compare for document-heavy operations.
| Feature | Lotics | 1Office |
|---|---|---|
| Core purpose | Finished AI apps we build and operate, one per desk | Total business management (1Work + 1HRM + 1CRM) |
| Document processing | AI reads PDFs and invoices into records, cross-checks the values | Document storage and digital signatures |
| AI's role | Does the desk's manual work: reads incoming documents, drafts outgoing ones, checks the numbers | No AI document processing |
| Process automation (BPA) | Multi-step workflows we build and run: conditionals, loops, email triggers | Business Process Automation (80% of clients use it) |
| HRM | We pair — keep your HR and payroll tool; we build the ops apps around it | Full HRM: recruitment, payroll, attendance, KPI/OKR |
| CRM | A purpose-built sales desk app, built around your pipeline and quotes | Full CRM: customers, marketing, sales contracts |
| Database flexibility | Each app's data model shaped to your desk, not a fixed module | Module-specific data structures |
| Document generation | PDF form fill, HTML-to-PDF, Excel from templates | No template-based document generation |
| Pricing | Free tier, then $20/mo per process, $80 per department; setup included | From ~50,000 VND/staff/month (~$2/staff/month) |
A business suite vs a finished app per desk
1Office is a total business-management suite with three subsystems: 1Work (project and task management), 1HRM (human resources), and 1CRM (customer management). It covers the standard functions most companies need, and the company sets up the modules it uses. Lotics works at a different layer and in a different shape: instead of modules you configure, we build and operate a finished app for each operations desk — the docs desk, the sales desk, the dispatch desk — and AI does that desk's manual work, reading the documents that arrive, keeping the records current, drafting the outgoing paperwork, and cross-checking the numbers.
1Office fits companies that want project management, HR, and CRM in one affordable suite they run themselves. Lotics fits companies whose core cost is document work — high volumes of paperwork to read, produce, and reconcile every day — that would rather be handed a finished app per desk than configure one.
Process automation
1Office's Business Process Automation (BPA) is a standout feature — the company reports around 80% of clients use it. It standardizes and automates business processes like approvals, task routing, and status updates, configured by the client's own admin. Lotics automations live inside the app we build: multi-step processes with conditionals, loops, branching, and wait/resume, triggered by incoming emails, schedules, webhooks, record changes, buttons, and forms — and we build and tune them for you, so no one on your side sets them up.
1Office's BPA handles standard business flows well. Lotics automations handle the document-heavy chains — an email arrives, AI extracts the line items, the records update, the values are cross-checked against the purchase order, mismatches are flagged, and the outgoing document is drafted for review — as one flow we build and run for you.
AI and document processing
This is the biggest difference. 1Office stores documents and supports digital signatures, but it doesn't use AI to read what's inside them. Lotics uses AI to pull data from incoming documents, cross-check the values against your records, and draft outgoing documents from your own templates — the invoice, the contract, the report — filled from the app's data. The team reviews before anything goes out.
1Office's modules are set up the way pre-AI software is: an admin clicks through the settings to configure each process. Lotics is built the other way around — the platform is designed so AI does the configuring, and we ship the finished app for the desk. Your team never sets up a module; they hand a document to AI and review what comes back, inside the app we built and run.
Pricing comparison
1Office charges per staff — roughly 50,000 VND per person per month (~$2) — so the bill grows with headcount. Lotics isn't priced per user: a free tier to start, then 500,000₫/$20 a month for one process and 2,000,000₫/$80 for a whole department, with unlimited users and setup included on every paid plan. The price scales by how much of your operation we build and run, not by how many people log in.
The difference reflects what each is: 1Office gives you self-run business-management modules at a low per-head price; Lotics builds and operates AI apps that do the document work and the checks, so the value is measured against the hours of manual re-keying they remove, not against a per-seat fee.
Which should you choose?
1Office is a strong, affordable choice for a company that wants project management, HR, payroll, and CRM in one suite it runs itself. Lotics is for a company whose real cost is document work — reading, producing, and reconciling paperwork every day — that would rather be handed a finished app per desk, built around its own documents and rules and operated for it, where AI drafts the paperwork and checks the numbers and the team reviews before anything goes out. The two aren't mutually exclusive: keep 1Office for payroll, attendance, and HR, and let Lotics build the operations apps around it.
